These will only be given when an item is faulty due to bad craftmanship. In this case you need to contact me with your request within 7 days of receiving your package and I will either refund or replace the item.
They won’t be given
- due to poor handling or general wear and tear
- because you have changed your mind
- if they are larger or smaller than you expected (if you want to know exact size of your item email me before you purchase).
All my jewellery is hand made by me using silver, brass and copper. All earring hooks and wires are sterling silver.
All these metals will naturally oxidise over time but if you don’t like that look you can give them a rub with a silver polishing cloth to bring back the shine. Alternatively use an old soft toothbrush and a little dish detergent with water to give them a gentle brush then dry with a soft cloth.
All mosaic jewellery should be considered dress items and not worn when playing sport, swimming, gardening etc.
